① Online purchase
For more details about bank transfer, please contact our online service team for further assistance.
Cash Payments (upon delivery)
For cash on delivery, Sagawa's e-Collect Service or Yamato Transport Service will be used. Specified delivery service is not available.
We do not take process fees for cash on delivery method.
Please be noted that cash payment is only available for local orders.
oversea customers, please be noted that Cash on delivery is not available to oversea order. For Japan local customers, payment can be settled while product arrived.
The total amount for the goods only. Delivery is free of charge.
Please note that only cash is acceptable for payments upon delivery, credit card payments are not accepted.
Special notices to cash payments upon delivery
- Due to the nature of the product, we may return the products back to us if we are unable to confirm that you have received the products. For more on deliveries, please contact us.
- We are unable to reserve our products, and therefore cannot take any delivery reservations.
- We may contact you with regards to your purchase. Please note that we may cancel your order if we are unable to contact with you.
- Please note that cash payments upon delivery may not be available for some outlaying islands and districts.
- Cash on delivery service is available for products of ¥500,000 or below only. Products above ¥500,000 are not applicable to cash on delivery service.
Credit card payment (must be the cardholder)
Acceptable credit cards
We accept VISA, MASTERCARD, JCB and AMEX.
The total amount is for goods, shipping and insurance fees only. For credit card process fees and custom/VAT duties, please contact your local credit card company/local customs office for more information.
Available payment installments
|Credit card||Number of payments|
(installments are limited to credit cards issued in Japan)
Special notices to credit card payments
- For some of the products from brands like Rolex, Vacheron Constantin, Audemars Piguet and Patek Philippe, etc, credit card payment is not available. ︎
- In general, we only accept credit card payments under the same name as the cardholder. We may need to contact you if the name is different. ︎︎
- Credit card payments are not acceptable for cash on delivery orders.
- In order to provide safe online shopping, "3D Secure 2.0" authentication system have been used in our site.
Please note that "3D Secure 2.0" registration is required for customers who wish to pay by credit card.
For registration details, please contact your credit card company.