Shopping Flow

  • Step1

    We will send you a confirmation e-mail after you placed an order. Please make sure all information is filled in correctly.

    You may not receive the E-mail successfully due to spam settings. Please add our domains "@twctokyo.com" and "@mwtradekk.com" to your approved sender's list.

  • Step2

    We will inform you of the bank account information for payment transfer in the e-mail.

    Please confirm the details and transfer the money by the due date.

  • Step3

      We will arrange the shipment of your order. We may phone you if there is anything unclear during the process.

    • Items that are in stock will be shipped out within 3 business days.
    • When an item is on backorder, we will get the item from our distributors and inform you of estimated delivery time.
    • In case we cannot ensure the supply of the item, we will contact you and cancel your order.
  • Step4

    After the item has been shipped, we will email you the tracking number of parcel.

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